Management Consulting – Senior Consultant / Manager, ORM (Melbourne or Sydney)

Allow us to introduce ourselves.

At dss+, we are not just your average operations consulting firm; we are implementers and change makers. Our passion lies in engaging organisations to craft resilient and sustainable business, guiding them through transformational changes in safety, risk and resilience and through their energy transition. We take the complex world of risk and sustainability and translate it into actionable roadmaps that work with our clients business. We implement, working side-by-side with our clients to deliver real, tangible results.

dss+ services fall into three core areas—operational risk management, operational excellence and sustainability—each bolstered by learning, development and culture change solutions and digital technologies. Teams around the globe work with clients in metals and mining, chemicals, oil and gas, power and utilities, agriculture, food and beverage, industrial and manufacturing, and private equity.

We pride ourselves in combining industry experts and on the ground experience with strong people-centric change management capabilities. This creates the perfect blend to support our clients from intent to impact, enabling them to protect what they care for, transform their organisation, and sustain the changes required to make their vision a reality, in a practical actionable way.

What will we offer?

As a fast-growing business, we offer an unprecedented career opportunity for highly motivated candidates. You will work with and learn from our seasoned experts including operations executives, technical and project managers, experienced line managers, qualified coaches and digital natives who have a problem-solving mindset and a passion for what they do. Combining industry best practices, the latest thinking in operations management and proven methodologies developed within dss+, our experts optimise outcomes across a wide range of industries. Additionally, as a firm that both advises and implements, you will be able to see the positive impact and value that your work delivers for the client. Coupled with our mission-driven culture, this position offers an ideal platform to positively impact critical outcomes.

At dss+ we embrace and celebrate diversity. We have established an inclusive culture, where everyone contributes and has the chance to develop and display their talents in solving challenging client problems.

What will you do?

We are looking for an experienced Senior Consultant or Manager to join our Operations Risk Management (ORM) Practice in Australia.

• Lead delivery of client engagements to develop safety leadership and culture, reduce operational risks and enhance systems and capabilities for safety and risk management.

• Acting as Lead Consultant to deliver assessments, design and deliver training and coaching programmes, and develop operational risk management systems.

• Interface at senior levels in organisations and support the Engagement Lead to lead and manage the engagement.

• Contribute to developing client relationships and identifying opportunities to expand our work with clients. You will contribute to dss+ account and sector teams to prospect for new clients and grow existing clients.

Lead Consultant

• Deliver risk and safety engagements as the workstream lead or technical lead (reporting to the Engagement Lead).

• Facilitate workshops, deliver coaching, provide technical advice to clients and develop risk and safety systems.

• Manage projects to ensure the effective execution of the project, including project planning, project governance and risk management.

• Present analyses and recommendations that influence and persuade clients.

• Oversee Consultants and Analysts to ensure the quality of the work and to contribute to their development.

Business Development

• Develop trusted advisor relationships with clients.

• Identify opportunities for repeat and follow-on work with clients, and develop proposals.

• Contribute to dss+ account teams to prospect for new clients and grow existing clients.

Inclusive Leadership

• Live and breathe the dss+ Core Values and Mission Critical Behaviours, and coach others to do the same.

• Lead delivery teams and oversee quality of delivery. Offer guidance and advice where needed and provide necessary feedback to the team (as an instrumental part of their development).

• Offer guidance and support to the team - especially junior resources - regarding best practices in project management, execution of deliverables and interactions with clients.

Technical Expertise

• Lead diagnostics and maturity assessments for risk and safety.

• Co-design implementation programmes and build capability in the client’s organisation to sustain the programme.

• Influence and develop frontline to executive leaders, through presentation, facilitation and coaching (in person and online).

• Stay abreast of current industry trends, pricing and new technology related to enhancing safety and reducing risks in an operational setting.

Who are you?

• Your values align with ours. Living and breathing the dss+ Core Values and Mission Critical Behaviors and encouraging others to do the same through decisions, policies, actions, etc. More information about our core values can be found here: https://www.consultdss.com/content/assets/documents/DSS-Code-of-Conduct.pdf

To be successful in this position, you would bring the following qualifications and experience:

• Degree qualified in Science, Engineering, Psychology or other relevant disciplines;

• Ideally you will have 8+ years of industry and consulting experience, with exposure to the Food and Beverage Manufacturing, Utilities, Mining or Oil & Gas sectors preferred.

• You will have a track record of reducing risk and enhancing safety in an operational context, along with experience in embedding change by enhancing systems, capabilities and culture to improve performance.

• Excellent analytical and problem-solving skills with the ability to navigate complex research projects and provide relevant recommendations.

• Exceptional interpersonal skills and team working attitude, to be able to work in multi-cultural and multi-disciplinary teams.

• High level of proficiency with PowerPoint, Visio, Word, Advanced Excel, Access, and ideally visualisation tools such as Power BI or Tableau.

• Willingness and ability to travel regularly and work on client sites as required.

Let's see where our shared vision leads.

We have a strong growth trajectory and a global footprint, which means unprecedented opportunity for the people on our teams to advance their career.

As a Global Company, our professionals have the possibility to contribute to grow with the company. Every employee can influence and impact our company, and we value innovators and entrepreneurs.

Beyond that, be yourself. At dss+, we embrace and celebrate diversity. Above all, we are an inclusive culture in which everyone contributes and has the chance to develop their talents further.