Global Internal Communications & Engagement Manager

Allow us to introduce ourselves.

dss+ is a leading global operations transformation consultancy that helps our clients build business endurance through operational safety, risk, performance and sustainability by leveraging our industry expertise, our dss+360 digital platform, our recognised people solutions and IP. We work with clients across various industries, including metals and mining, oil and gas, industrials and manufacturing, chemicals, food and beverage and more, to deliver measurable and lasting improvements.

As a leading operations transformation partner, dss+ is now is seeking a dynamic and proactive Internal Communications Lead. This role is crucial in enhancing employee experience and business awareness through effective communication strategies, fostering collaboration, and enabling our teams to thrive in a fast-paced, global environment. The ideal candidate will be business focused, proactive and agile with a passion for driving engaging and impactful, innovative communication initiatives. The candidate will work closely with consulting and functional departments to ensure consistent and effective knowledge sharing and engagement throughout the organisation.

Reporting to the Global Communications Director, the role will sit in the Marketing, Communications and Sales Enablement function. The role is expected to work closely with leadership and colleagues across the business in industry, practice solutions and functions at both global and market level.  The role will also work closely with capability development, people & culture, recruiting and knowledge management teams.

This is a remote working role with the employee to be based in London, UK.

Does this sound like you?

Role responsibilities will include:

• Develop and Implement Communication Strategies: Design and execute comprehensive internal communication plans that align with dss+ goals, strategy and values.

• Coordinate Awareness and Activation Campaigns: Coordinate a structured cascade of awareness-raising initiatives for global offerings, intellectual property, and assets. E.g. Digital, Safety, Operations

• Lead Global Town Halls and Announcements: Organise and manage global town hall meetings and global announcements to ensure clear and consistent communication across the organisation.

• Content Creation: Work with global teams to produce high-quality content for case studies, internal emails/stories, announcements, and other communication channels.

• Enhance Employee Experience: Lead initiatives to improve employee experience across internal platforms and channels, ensuring a positive and inclusive workplace culture.

• Gather Feedback and Improvement: Gather employee feedback and continuously improve communication practices, content and channels to meet the evolving needs of the firm.

• Coordinate Internal Events: Organise and manage internal events, meetings, and webinars to foster engagement and collaboration.

• Execute Special Projects: Develop and manage special communication projects as needed such as dss+ Alumni Programme to maintain strong connections with former employees.

• Measure Effectiveness:   Measure effectiveness of internal communications from a content, comprehension and engagement perspective.

Who are you today?

• Bachelor’s Degree in Communications, Marketing, or related field.

• 10+ years of experience in internal communications or related roles.

• Previous consulting or B2B communication experience preferred.

• Excellent written and verbal communication skills.

• Native English speaker.

• Strong interpersonal skills and ability to work collaboratively across teams and with senior stakeholders.

• Proactive, innovative and dynamic approach to problem-solving and project management.

• Experience in a global or multicultural environment.

• Proficiency in communication tools and platforms.

Let's see where our shared vision leads.

We have a strong growth trajectory and a global footprint, which means unprecedented opportunity for the people on our teams to advance their careers through working with clients and joining forces with technical operations executives, experienced line managers and qualified coaches who all share a problem-solving mindset and a passion for what they do. 

We offer a mentorship program with internal and external senior leaders to broaden technical expertise and share best practices. Our performance process and talent systems support individuals on their personal and professional development journey.

In addition to our career development benefits, we offer a competitive base salary and package including a discretionary yearly incentive plan, and flexible work policies.

As a Global Company, our professionals have the possibility to contribute to international projects and grow with the company. Every employee can influence and impact our company, and we value innovators and entrepreneurs.

Beyond that, be yourself. At dss+, we embrace and celebrate diversity. Above all, we are an inclusive culture in which everyone contributes and has the chance to develop their talents further.

A bit more about us

We are implementers and change-makers. Our passion lies in helping our clients solve their biggest challenges and engaging organisations, from the boardroom to the shop floor, to become resilient to future vulnerabilities and sustain improvements.  

Our industry expertise—in metals and mining, chemicals, oil, gas and energy, power and utilities, agribusiness and consumer goods, industrial and manufacturing, and private equity—combined with our consulting expertise in risk, operations, and sustainability helps clients translate their pain points into actionable roadmaps that deliver real, tangible results.

Our transformational solutions in operational risk management, operational excellence and ESG/sustainability are accelerated through leadership coaching, capability building, and culture change and enabled through digital technologies.