Manager - Business Development

Allow us to introduce ourselves.

At dss+, we are not just your average operations consulting firm; we are implementers and change makers. Our passion lies in engaging organisations to craft resilient and sustainable business, guiding them through transformational changes in safety, risk and resilience and through their energy transition. We take the complex world of risk and sustainability and translate it into actionable roadmaps that work with our clients business. We implement, working side-by-side with our clients to deliver real, tangible results.

dss+ services fall into three core areas—operational risk management, operational excellence and sustainability—each bolstered by learning, development and culture change solutions and digital technologies. Teams around the globe work with clients in metals and mining, chemicals, oil and gas, power and utilities, agriculture, food and beverage, industrial and manufacturing, and private equity.

We pride ourselves in combining industry experts and on the ground experience with strong people-centric change management capabilities. This creates the perfect blend to support our clients from intent to impact, enabling them to protect what they care for, transform their organisation, and sustain the changes required to make their vision a reality, in a practical actionable way.

What will we offer?

As a fast-growing business, we offer an unprecedented career opportunity for highly motivated candidates. You will work with and learn from our seasoned experts include operations executives, technical and project managers, experienced line managers, qualified coaches and digital natives that have a problem-solving mindset and a passion for what they do. Combining industry best practices, the latest thinking in operations management and proven methodologies developed within dss+, our experts optimize outcomes across a wide range of industries. Additionally, as a firm that both advises and implements, you will be able to see the positive impact and value that your work delivers for the client. Coupled with our mission-driven culture, this position offers an ideal platform to positively impact critical outcomes.

At DSS+ we embrace and celebrate diversity. We have established an inclusive culture, where everyone contributes, has the chance to develop and display their talents in solving challenging client problems.

What will you do?

This is a business development role for all the offerings of dss+ namely, Operations Risk Management, Operations Excellence and Sustainability, with our key industries.

The Manager will contribute to the development of new clients and markets, by fostering networks, building a pipeline of opportunities, arranging client meetings (especially targeting VP and executive levels in target clients) and by participating in dss+ brand awareness and marketing activities.

The Manager will be the main client interface from the identification of the potential opportunity, though acquisition of a project to the handover to the delivery leads. During solution design on the opportunity, the Manager will work with other members of the opportunity team to design a solution for the client that achieves their desired outcomes whilst leveraging dss+ methodologies and applying innovative thinking. During execution of large or strategic projects, the Manager will maintain involvement through to realisation of the benefits for the client, in order to sustain client relationships and the focus on desired outcomes, and to assist with identifying and responding to follow-on needs of the client.

The Manager must have excellent communication, leadership and influencing skills coupled with strong expertise and proven experience in the focus industry and the applications of the offering of dss+. They will be a great listener, who enjoys meeting prospective clients to understand their challenges, opportunities and motives, and who excels in stakeholder engagement and client relationships.

He or she must be a self-starter, who is able to work in a fast-paced dynamic environment and must be driven to produce improvement initiatives both internally and with clients. Excellent communication and client management skills are imperative to maintain positive client relations and high client satisfaction levels.

Roles & Responsibility:

The primary focus of this role would be on the following:

Business Growth & Strategy

• Identify new business opportunities, markets, and potential clients.

• Support the development and execution of dss+ brand awareness and marketing plans.

• Lead market research and competitive analysis to inform decision-making.

Client Relationship Management

• Build and maintain strong relationships with clients, ensuring long-term partnerships.

• Understand client needs and provide tailored consulting solutions.

• Act as a trusted advisor, offering insights and strategic recommendations.

Sales & Pipeline Management

• Develop proposals, pitches, and presentations to win new business.

• Oversee the sales pipeline, ensuring consistent lead generation and conversion.

• Negotiate contracts, pricing, and terms with clients.

Leadership & Team Collaboration

• Work cross-functionally with internal teams to align business development efforts.

• Lead and mentor junior team members, fostering professional growth.

• Collaborate with marketing and product teams to refine service offerings.

Operational Oversight

• Track key performance metrics and adjust strategies accordingly.

• Ensure campaigns are delivered on time, within scope, and budget.

• Manage budgets, forecasts, and financial targets for business development initiatives.

Thought Leadership & Industry Expertise

• Stay updated on industry trends, emerging markets, and best practices.

• Represent the company at industry events, conferences, and networking opportunities.

• Contribute to content creation, such as whitepapers, blogs, or speaking engagements.

• Play an integral role as part of DSS+ account teams to prospect for new clients and growing existing clients, by supporting DSS+ Leadership to proactively identify business leads and targets, build a strong pipeline, and progress opportunities along the pipeline to generate sales

• Provide domain expertise as part of proposal development and support other team members (e.g. Principal / Director) in meetings and presentations with clients to actively contribute to revenue

• Play an integral role in drafting and presenting proposals to drive execution of a project

• Contribute to defining scope of work, objectives, deliverables, and time frames to drive execution of a project

Leadership

• Living and breathing the DSS+ Core Values and Mission Critical Behaviors, and coaching others to do the same

• Overseeing opportunity team’s performance and quality of delivery, offering guidance and advice where needed and providing necessary feedback to the team (as an instrumental part of their development) and to management as appropriate

• Offering guidance and support to the team - especially junior resources, regarding best practices in project management, execution of deliverables and interactions with clients

Who are you?

• Bachelor’s degree in a business-related major (i.e. management or finance) or engineering from institute of repute

• At least 8 years of associated industry / technical and client facing experience / exposure

• Prior experience in established consulting firms

• Technical knowledge and expertise in relevant field of experience is preferred

• Time Management / Prioritization Skills

• Stakeholder engagement and relationship management

• Business Development

• Fluency in both written and spoken English and Thai

• Proficient in Microsoft Office (PowerPoint, Visio, Word, Advanced Excel, Access) and Project management software (Asana, JIRA, Confluence, or similar)

Personal Attributes

• Entrepreneurial with strong business acumen

• Strategic in nature with a result mindset

• Collaborative

• Mastery in to developing & managing internal & external relationships

• Strong leadership capabilities

• Core set of personal values, which ensure the highest level of integrity/honesty in all business practices