Manager, Manufacturing - United States

*This role can be based anywhere in the US

Allow us to introduce ourselves

dss+ is a leading operations management consulting firm offering a range of advisory and implementation transformational services in Operational Risk, Operational Excellence, and Sustainability, enabled by Learning & Development and Digital Technologies.

dss+ has employees across the globe offering services primarily in the Metals & Mining, Chemicals, Oil & Gas, Utilities, Manufacturing, Consumer Products, and Financial Services industries.

With our DuPont industrial operations heritage and expertise in operational risk management, operations excellence, learning & development, data analytics & digital technology, our capabilities provide an integrated, transformational solution to enable clients to realize their business goals.

At dss+ we embrace and celebrate diversity. We have established an inclusive culture, where everyone contributes, has the chance to develop and display their talents in solving challenging client problems. We are a team-based culture and, thus, we look for people that operate well in this environment, are intellectually curious and adaptive in ensuring their contribution fits within the evolving themes and dynamics of our projects.

The Role

As a Manager you will leverage your expertise in the manufacturing industry to enhance our impact in client engagements and support the development of new solutions for teams to deliver in future engagements. On top of being the main client interface in project engagements, you will work with other members to design and incubate new methodologies, perspectives and ways of working within the area of expertise to be adopted by the dss+ team globally.

Responsibilities will include:

• Maintaining strong industry knowledge; stay abreast of current trends, pricing and new technology related to industry or technical practice to facilitate and add value in evaluation and recommendation of new processes.

• Identifying proactively opportunities and/or risks, potential solutions, and key trends relating to the area of domain expertise, including development and enhancement of IP

• Developing and publishing thought leadership and new perspectives, including dss+ Points of View, and educating key stakeholders internally and externally

• Living and breathing the dss+ Core Values and Mission Critical Behaviors, and coaching others to do the same

• Overseeing project team’s performance and quality of delivery, offering guidance and advice where needed and providing necessary feedback to the team (as an instrumental part of their development) and to management as appropriate.

• Offering guidance and support to the team - especially junior resources, regarding best practices in project management, execution of deliverables and interactions with clients

• Implementing project management practices to ensure the effective execution of the project, including project planning, project governance and risk management.

• At an advanced level, effectively manages a large engagement or several smaller engagements simultaneously that deliver value to clients.

• Structuring problems effectively to develop key insights and sound recommendations that identify and close performance gaps for the client

• Writing and presenting independent analyses and recommendations that influence and persuade clients including difficult audiences to achieve desired outcomes

• Facilitating team / client meetings effectively to drive decisions or alignment or manage change among a diverse group.

• Managing high level interactions, developing rapport, respect with key client stakeholders.

• Supporting quality control of client deliverables by conducting peer reviews, etc.

• Providing domain expertise as part of proposal development and support other team members (e.g. Principal / Director) in meetings and presentations with clients to actively contribute to revenue

• Playing an integral role in drafting and presenting proposals to drive execution of an assessment or implementation project.

• Contributing to defining scope of work, objectives, deliverables, and timeframes to drive execution of an assessment or implementation project

• At an advanced level, playing an integral role as part of dss+ account teams to prospect for new clients and growing existing clients, by supporting dss+ Leadership to proactively identify business leads and targets, build a strong pipeline, and progress opportunities along the pipeline to generate sales.

Qualifications

• Minimum bachelor’s degree in a business-related major (i.e. management or finance) or engineering

• Relevant post-graduate degree in field of expertise (e.g. innovation, risk management, etc.)

• 7-10 years of associated industry / technical and client facing experience / exposure

• Prior experience in established consulting firms

• Technical knowledge and expertise in relevant field of experience is preferred

• Project Management and strategic planning

• Excellent problem-solving skills

• Analytical Skills > Quantitative and Qualitative Analysis

• Time Management / Prioritization Skills

• Stakeholder engagement and relationship management

• Business Development

• Willingness to travel

At the highest level, you will have the chance to:

Live and breathe dss+ Core Values and Mission Critical Behaviors and encourage others to do the same. As a company and individually, we are here to deliver value, walk our talk, keep learning, work in teams and be engaged. Read more about what we value here - https://www.consultdss.com/about/core-values/.

Use what you know about the Manufacturing Industry to drive growth among a strong existing portfolio and new dss+ clients.

Keep your sights on the big picture, overseeing program delivery, developing client relationships, leading cross-team initiatives and developing promising talent.

Plug into technical, regional, and global communities to build working relationships and a strong network of resources.

Advance the way the industry thinks, contributing to emerging dss+ IP, reusable assets, thought leadership and more.

Become recognized as a Manufacturing Industry subject-matter expert and trusted thought partner within dss+ and to our clients.

We have a strong growth trajectory and a global footprint, which means unprecedented opportunity for the people on our teams to advance their careers through working with clients and joining forces with our experts who all share a problem-solving mindset and a passion for what they do. Our performance process and talent systems support every individual on their personal and professional development journey.

Because we're 100% Purpose and mission driven – dedicated to protecting, transforming, and sustaining positive change – this role, and the resources you'll have, offers you the ideal platform to make a difference.

At dss+ we embrace and celebrate diversity. This is, above all, an inclusive culture in which everyone contributes, and everyone has the chance to develop their talents further.

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