Manager, Power & Utilities - United States

*This role can be based anywhere in the US

Allow us to introduce ourselves

dss+ is a leading operations management consulting firm offering a range of advisory and implementation transformational services in Operational Risk, Operational Excellence, and Sustainability, enabled by Learning & Development and Digital Technologies.

dss+ has employees across the globe offering services primarily in the Metals & Mining, Chemicals, Oil & Gas, Power & Utilities, Manufacturing, Consumer Products, and Financial Services industries.

With our DuPont industrial operations heritage and expertise in operational risk management, operations excellence, learning & development, data analytics & digital technology, our capabilities provide an integrated, transformational solution to enable clients to realize their business goals.

At dss+ we embrace and celebrate diversity. We have established an inclusive culture, where everyone contributes, has the chance to develop and display their talents in solving challenging client problems. We are a team-based culture and, thus, we look for people that operate well in this environment, are intellectually curious and adaptive in ensuring their contribution fits within the evolving themes and dynamics of our projects.

The Role

As a Manager, you will lead and deliver complex client engagements that identify, design, and implement effective solutions to produce a lasting impact for clients. You will be expected to drive the direction of the engagement and effectively manage the team and long-term relationship with clients to deliver high performance or to deliver the scope of work. Beyond client project work, Managers are expected to contribute to the development of new consulting opportunities and provide regional and global thought leadership to innovate offerings and approaches. You must be a self-starter, who is able to work in a fast-paced dynamic environment and must be driven to produce improvement initiatives both internally and with clients.

You will be instrumental in driving revenue and profit growth in the Power & Utilities industry, all while working closely with thought leaders to innovate our approach and deliver exceptional value to our clients.

Responsibilities will include:

Technical Expertise

• Maintaining strong Power & utilities industry knowledge; stay abreast of current trends, pricing and new technology related to industry or technical practice to facilitate and add value in evaluation and recommendation of new processes

• Proactively identifying opportunities and/or risks, potential solutions, and key trends relating in the Power & utilities industry, including development and enhancement of IP

• Developing and publishing thought leadership and new perspectives, including dss+ Points of View, and educating key stakeholders internally and externally

Leadership

• Living and breathing the dss+ Core Values and Mission Critical Behaviors, and coaching others to do the same

• Overseeing project team’s performance and quality of delivery, offering guidance and advice where needed and providing necessary feedback to the team (as an instrumental part of their development) and to management as appropriate

• Offering guidance and support to the team - especially junior resources, regarding best practices in project management, execution of deliverables and interactions with clients

Project Management & Execution

• Effectively manages a large engagement or several smaller engagements simultaneously that deliver value to clients

• Implementing project management practices to ensure the effective execution of the project, including project planning, project governance and risk management

• Supporting execution of an assessment or implementation project to accelerate organizational transformation and results delivery using relevant methodologies and approaches

• Design and conduct assessments and lead development of recommendations resulting from the findings and design and implement solutions

• Structuring problems effectively to develop key insights and sound recommendations that identify and close performance gaps for the client

• Writing and presenting independent analyses and recommendations that influence and persuade clients including difficult audiences to achieve desired outcomes

• Facilitating team / client meetings effectively to drive decisions or alignment or manage change among a diverse group

• Supporting quality control of client deliverables by conducting peer reviews, etc.

• Managing high level interactions, developing rapport, respect with key client stakeholders.

Business Development

• Playing an integral role as part of dss+ account teams to prospect for new clients and growing existing clients

• Supporting dss+ Leadership to proactively identify business leads and targets, build a strong pipeline, and progress opportunities along the pipeline to generate sales

• Proactively identifying and defining client challenges and solutions and converting that into a potential opportunity

• Playing an integral role in drafting and presenting proposals to drive execution of an assessment or implementation including defining the scope and architecting the solution

Qualifications

• Current knowledge of the Power & Utilities industry, including key trends, major players in the market, key risks, challenges, and value drivers. Experience in the gas or electric utilities would be particularly valued.

• You have experience from both industry and management consulting

• Demonstrated knowledge of relevant industry solutions and best practices in operational risk, operational excellence, and sustainability practice lines

• More than 6 years of experience in delivering growth and key services in transforming companies in the Power & Utilities Industry

• Exceptional communication skill, with the ability to effectively drive business development, solution development, and high-quality delivery of key services

• Proven experience in managing consulting projects

• Successful candidates will have a solid foundation in account management, with a focus on client retention, revenue growth, and customer satisfaction

• An entrepreneurial spirit, results-focused, and adept at thriving in a fast-paced, rapidly growing consulting environment

• Bachelor’s degree in science, engineering, or business; MBA or MS preferred

• More than 6 years of professional experience in management consulting; deep understanding of management consulting services and how they can benefit clients. Well-versed in the industry trends and challenges facing prospective clients

• Exceptional interpersonal skills and a team-working attitude to collaborate within fast-paced, multi-cultural, and multi-disciplinary teams

• Travel of up to 75% is required

At the highest level, you will have the chance to:

Live and breathe dss+ Core Values and Mission Critical Behaviors and encourage others to do the same. As a company and individually, we are here to deliver value, walk our talk, keep learning, work in teams and be engaged. Read more about what we value here - https://www.consultdss.com/about/core-values/.

Use what you know about the Power & Utilities Industry to drive growth among a strong existing portfolio and new dss+ clients.

Keep your sights on the big picture, overseeing program delivery, developing client relationships, leading cross-team initiatives and developing promising talent.

Plug into technical, regional, and global communities to build working relationships and a strong network of resources.

Advance the way the industry thinks, contributing to emerging dss+ IP, reusable assets, thought leadership and more.

Become recognized as a Power & Utilities Industry subject-matter expert and trusted thought partner within dss+ and to our clients.

We have a strong growth trajectory and a global footprint, which means unprecedented opportunity for the people on our teams to advance their careers through working with clients and joining forces with our experts who all share a problem-solving mindset and a passion for what they do. Our performance process and talent systems support every individual on their personal and professional development journey.

Because we're 100% Purpose and mission driven – dedicated to protecting, transforming, and sustaining positive change – this role, and the resources you'll have, offers you the ideal platform to make a difference.

At dss+ we embrace and celebrate diversity. This is, above all, an inclusive culture in which everyone contributes, and everyone has the chance to develop their talents further.

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